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Managed Information Technology Services

Managed IT Services is a solution that is delivered by an IT service provider that combines flat-rate, unlimited IT support for a monthly fixed fee with the proactive monitoring of IT workstations and infrastructure. We offer the following services:

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  • Network Management and Security: This includes configuring and maintaining LANs, WANs, and VPNs, monitoring network performance, ensuring data security, and installing and managing firewalls and intrusion detection systems.

 

  • Managed Cloud Services: Management of your clients' cloud infrastructure, including setup, monitoring, and optimization. Services could be provided across different cloud providers like AWS, Google Cloud, or Microsoft Azure.

 

  • Data Backup and Disaster Recovery: Provide regular data backup services and disaster recovery planning to help your clients protect their important data and quickly recover in the event of a data loss.

 

  • Managed Communication Services: This involves managing and maintaining communication systems, including VoIP, video conferencing, instant messaging, and email.

 

  • Managed IT Support: A help desk that provides IT support to your clients. This can be offered remotely, onsite, or as a combination of both.

 

  • Software-as-a-Service (SaaS) Management: Help clients manage their SaaS applications, including setup, training, troubleshooting, and managing licenses.

 

  • IT Consultation: Provide strategic IT guidance to your clients to help them make the most of their technology investments.

 

  • Endpoint Management: This includes managing all user devices such as laptops, desktops, and mobile devices; ensuring they are secure, up-to-date, and operating smoothly.

 

  • Managed Print Services: Managing all aspects of your clients' printing needs, including printer maintenance, supplies replenishment, and user support.

 

  • IT Compliance Services: Helping clients meet industry-specific IT compliance requirements, such as HIPAA for healthcare or PCI DSS for companies that process credit card payments.

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