Managed Information Technology Services
Managed IT Services is a solution that is delivered by an IT service provider that combines flat-rate, unlimited IT support for a monthly fixed fee with the proactive monitoring of IT workstations and infrastructure. We offer the following services:
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Network Management and Security: This includes configuring and maintaining LANs, WANs, and VPNs, monitoring network performance, ensuring data security, and installing and managing firewalls and intrusion detection systems.
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Managed Cloud Services: Management of your clients' cloud infrastructure, including setup, monitoring, and optimization. Services could be provided across different cloud providers like AWS, Google Cloud, or Microsoft Azure.
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Data Backup and Disaster Recovery: Provide regular data backup services and disaster recovery planning to help your clients protect their important data and quickly recover in the event of a data loss.
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Managed Communication Services: This involves managing and maintaining communication systems, including VoIP, video conferencing, instant messaging, and email.
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Managed IT Support: A help desk that provides IT support to your clients. This can be offered remotely, onsite, or as a combination of both.
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Software-as-a-Service (SaaS) Management: Help clients manage their SaaS applications, including setup, training, troubleshooting, and managing licenses.
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IT Consultation: Provide strategic IT guidance to your clients to help them make the most of their technology investments.
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Endpoint Management: This includes managing all user devices such as laptops, desktops, and mobile devices; ensuring they are secure, up-to-date, and operating smoothly.
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Managed Print Services: Managing all aspects of your clients' printing needs, including printer maintenance, supplies replenishment, and user support.
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IT Compliance Services: Helping clients meet industry-specific IT compliance requirements, such as HIPAA for healthcare or PCI DSS for companies that process credit card payments.